Sentree Status

All Systems Operational

Cluster 100 (Legacy Hosting) Operational

Cluster 101 (Global Hosting) Operational

Cluster 102 (Personal, Small Business, and Enterprise Hosting) Operational

Email Hosting Operational

DNS Hosting Operational

Sucuri CloudProxy Web Application Firewall Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 1, 2026

No incidents reported today.

Mar 31, 2026

Packet Loss in US-NYC1 Data Center

Resolved - Everything has continued to look good. If you have any issues, please reach out to us at support@sentree.io or on live chat at https://www.sentree.io.
Mar 31, 00:47 GMT-04:00

Monitoring - The fix has been completed, and we're seeing no more packet loss. All sites are up, and we are continuing to monitor to ensure everything stays stable.
Mar 30, 21:34 GMT-04:00

Update - A fix is underway and packet loss is improving with most sites fully accessible.
Mar 30, 21:23 GMT-04:00

Identified - The network team is aware of the situation and are looking into it.
Mar 30, 20:59 GMT-04:00

Investigating - We are currently investigating some packet loss to sites in our US-NYC1 data center.
Mar 30, 20:48 GMT-04:00

Mar 30, 2026

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

Redirect Error on Home Page

Resolved - We've been monitoring this all day and have seen no more problems. Everything is back to normal and Sucuri has confirmed it has been resolved as well.
Mar 18, 18:19 GMT-04:00

Monitoring - The fix has been implemented, and we are seeing no more redirect errors across all sites, but we're continuing to monitor.
Mar 17, 21:40 GMT-04:00

Identified - We have received reports of redirect errors on the home page of sites behind Sucuri Web Application Firewall for some customers from certain locations. We are working on implementing a fix.
Mar 17, 21:28 GMT-04:00